Privacy Policy

Overview

Ellicott City Crawl Space Pros ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to ellicottcitycrawlspaceencapsulation.com and the inspection and estimate services we provide throughout Howard County, Maryland.

Information we collect

• Contact and project details you provide through our inspection request forms — name, phone number, service address or ZIP code, the service you need, your timeline, and any details you add about your crawl space.
• Usage data such as pages visited and general device information, collected through privacy-conscious analytics to improve the site.

TCPA consent & communications

By submitting a form and checking the consent box, you expressly consent to receive phone calls, text messages (SMS), and emails from Ellicott City Crawl Space Pros at the number and address you provide, including through an automatic telephone dialing system or prerecorded voice, regarding your inquiry and related services. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You may opt out of texts at any time by replying STOP, and you may ask to be removed from calls or emails by contacting us directly. We honor all do-not-contact requests.

How we use your information

• To schedule and perform your free on-site inspection.
• To prepare and deliver written estimates and project proposals.
• To respond to your questions and provide customer service.
• To send service-related updates you have consented to receive.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the business (for example, scheduling, form processing, and communications tools) under confidentiality obligations, or when required by law.

Data protection & retention

We use reasonable administrative and technical safeguards to protect the information you submit. We retain lead and customer records only as long as necessary to provide our services and meet legal, tax, and warranty obligations, after which they are securely deleted.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw communication consent at any time. To make a request, contact us using the details below.

Contact us